Sub-processors
Last updated: October 25, 2026
These are the service providers Bipla uses to run the Service, what each one does, and where it processes data. It supplements sections 4 and 9 of our Privacy Policy. Each provider is bound by a written agreement that limits it to processing data on our instructions and requires it to keep that data secure. For transfers out of the European Economic Area and the United Kingdom, those agreements include the European Commission's Standard Contractual Clauses.
Providers that process data for us
Google Cloud (Google LLC)
United States
Hosting, databases, and file storage
Data: All Service data
Upstash, Inc.
Germany (EU)
Job queue and short-lived cache
Data: Background jobs, which can briefly hold message text and phone numbers until processed, and rate-limit counters
OpenAI, L.L.C.
United States
AI responses for the Bipla assistant, document indexing, voice transcription
Data: Messages to the Bipla assistant, uploaded documents, voice messages
Twilio Inc.
United States
Phone verification and SMS
Data: Phone numbers and SMS content
Polar Software, Inc.
United States
Payments and merchant of record for web checkout
Data: Billing contact details and usage records — card details go to Polar directly
650 Industries, Inc. (Expo)
United States
Push notification relay and mobile app updates
Data: Push tokens and notification content
Google Firebase (Google LLC)
United States
Mobile app analytics and crash reporting — only if you turn it on
Data: Usage events and crash reports, not linked to your account
Google Maps Platform (Google LLC)
United States
Address search when you enter a business address
Data: The address text you type
Services you choose to connect
When you connect one of these services, data passes between Bipla and that service on your instruction. The service processes it under its own terms and privacy policy, which you accept when you connect it.
Meta (WhatsApp and Meta Business AI)
Ireland and United States
Delivers your WhatsApp messages and runs the AI agent that answers your customers
Data: Customer messages, phone numbers, and the booking data the agent asks for
Google Calendar (Google LLC)
United States
Calendar sync, if you connect it
Data: Booking and event details
Telegram
United Arab Emirates and worldwide
Chatting with the Bipla assistant on Telegram, if you link it
Data: Your messages to and from the Bipla assistant
Changes to this list
We update this page before a new provider starts processing personal data, and change the “Last updated” date when we do. If your business uses Bipla to process its own customers' data and you want to hear about changes in advance, or to object to a new provider, email hi@bipla.co.